How We Rate Casinos

There are only too many online casinos out there. It wouldn’t be possible or even worthwhile to review all of them here. That’s why we have strict criteria to evaluate every online casino, ensuring a standard among the platforms we review. Check below our rating criteria and what a grand online casino looks like for us. 

Trustworthiness

  • Licences
  • Certificates and Awards
  • Transparent RTP rate
  • Digital Security
  • KYC and AML Practices

Safety always comes first. Trustworthiness translates into licences, certificates, and awards in the online casino world. Licences surely come on top, as no platform is legally allowed to operate without one.

Certificates come from independent agencies attest to software auditing and fair business practices. An excellent online casino can receive prizes and honourable mentions from specialised websites. Additionally, every casino must be transparent about its average RTP (Return to Player) rate.

Yet, trustworthiness involves other aspects. Online casinos store a lot of sensitive information about their clients. So, every respectable platform must have a reliable security system in place. Typically, it includes SSL encryption and top-notch anti-viral software.

Additionally, it should be crystal clear about T&C, bonuses, and banking methods. Moreover, a trustworthy platform will support responsible gambling and KYC and AML practices.

Games and Providers

  • Number and variety of games
  • Variety of providers
  • Progressive Jackpots
  • Free Games

Once an online casino is considered safe and trustworthy, it’s time to assess its gaming catalogue and providers. The best platforms work with many providers, covering as many gaming styles as possible. Such variety is more evident in casinos that work with many different providers.

Still, it doesn’t mean that casinos with only one software provider can’t be entertaining. Careful research on this issue should also consider other aspects. Are there progressive jackpots available? Are there any demo games available? Is it necessary to download anything, or can it be played right on the browser?

Bonus Schemes and VIP Programs

Bonus schemes and VIP programs

  • Welcome bonus
  • Regular promotions
  • Wagering requirements
  • Timeframes and payment methods
  • VIP programs

Bonuses can significantly improve the gambling experience. A quick online search for casino bonuses will return more results than one can read, one flashier than the other. Welcome bonuses are the pop stars here, but well-seasoned players know that a solid bonus scheme goes further than the first offer.
For this reason, we also compare other bonuses and promotions on top of the welcome offers. Not only so, but T&C are also analysed in terms of wagering requirement, timeframes, and payment methods. The most competitive platforms will offer regular promotions, like weekly bonuses, cashback, reloads, etc. Although every online casino will offer some kind of bonus scheme, not all of them will have VIP programs.

Banking Services

  • Free and fast transactions
  • Variety of payment methods
  • Straightforward deposits and withdrawals
  • Secure and encrypted transactions

Some casinos are all fun and games until you have to open your wallet. An efficient and reliable banking system is the difference between an A-level casino and an annoying one. Ideally, all banking services should be instant and free, and that’s our starting point for evaluating them.

So, the variety and efficiency of payment methods come first here. A casino with few options or without the most popular ones may lose clientele. Also, the payment process should be simple. Otherwise, players may just lose interest and look for another platform. It’s paramount to ensure that payments are made via a secure and encrypted page.

Customer Services

  • Availability on multiple channels
  • Opening times
  • A comprehensive FAQ section
  • Data protection

The availability of customer services is commonly overlooked by those who are just too eager to join the casino. However, not having a helping hand when needed can hurt your overall experience. The best online casinos are well-represented by online agents via live chat, phone numbers, and emails around the clock.

Most casinos also provide a FAQ section, so many players don’t even have to look for an agent in many cases. If anything, customer services must be easy to reach and responsive.

The customer services staff must be well-trained to protect customers’ personal information. Every casino listed here is entirely reliable in this sense and follows the best practices in the market.

Mobile-Friendliness

  • Optimisation for different screen sizes
  • Compatibility with several devices
  • App or web browser?
  • User-friendliness

There are literally billions of people using smartphones and other mobile devices today. So, an online casino that overlooks this fact will lose clientele. The most modern platforms are completely mobile-oriented and scalable. Also, a casino app must be compatible with a wide range of devices to reach the widest possible audience.

However, an app is not the only place where online casinos can thrive. Today, many games and platforms are designed using the HTML5 language, which runs on any web browser. So, it’s not even necessary to download software in this case. Additionally, we assess navigability, and user-friendliness, in apps and web platforms.

Location and Restrictions

Every casino faces country restrictions, as there’s no platform unanimously accepted worldwide. Such restrictions are due to different laws in different countries and different jurisdictions. So, knowing a casino location can help you make the best choices in your area. Every online casino reviewed here comes with a list of where it’s allowed and where it’s restricted.

Frequently asked questions

  • There are many aspects to analyse in an online casino, but most issues can be narrowed down to a few points. It must hold a valid licence, work with various games and software providers, and offer inviting yet realistic promotions. Check if the platform operates with your preferred payment methods. Additionally, check if your payment method affects your eligibility for an offer. Each of our casino reviews adheres to strict evaluation criteria and editorial principles.

  • A trustworthy gambling site will clearly display its licences and certificates. Meanwhile, counterfeited platforms will have nothing to show. Many software providers won’t deal with unlicensed casinos either, so don’t expect to see many famous games on a suspicious platform. An ill-intended platform also has no reason for offering customer services, and its lack is usually a bad sign.

  • In opposition to licences, certificates and awards aren’t mandatory. Still, they can tell a thing or two about a platform. Casinos audited by agencies like iTestLabs, and eCOGRA, are beyond any suspicion. Those agencies check for rigged RNGs (Random Number Generators) and fair business practices. The best casinos can also win awards from specialised websites, critics, and business awards.

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