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Frank Casino

Frank Casino

SafePlay
This operator has active gaming licence Malta Gaming Authority (MGA) and based on the research and reviews around the iGaming community, we have marked this operator in SafePlay category.
Updated:

31.10.2024

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100%
Expert rating
Payment methods

Payout time

One to five days

Min deposit

€10.00

Min payout

€20.00

Available games

Cherry icon 2000

Founded

Establishment icon 2014

Licences

Malta Gaming Authority (MGA)

Fact checked by

Noah O'Connor
Software providers

Baccarat

Bingo

Blackjack

Jackpot games

Live casino

Poker

Roulette

Scratch Card games

Slots

Virtual Sports

Wheel Of Fortune

Show more
Payment info

Min deposit

€10.00

Payout limit

-
Min payout
€20.00
Currency
Euro
All currencies
EUR, NOK, PLN, RUB, SEK, THB, USD
Payment methods
Games info

Baccarat

Bingo

Blackjack

Jackpot games

Live casino

Poker

Roulette

Scratch Card games

Slots

Virtual Sports

Wheel Of Fortune

Show more
Software providers

Available games

2000+
Help center
Customer support
support@frankcasino.com
Phone number
+44 80 81 699 452
Customer support response time
Instant
Identity verification
One to three days
Socials
Responsible gambling tools
Loss limit tool
Withdrawal lock
Wager limit tool
Deposit limit tool
Reality check tool
Self-exclusion tool
Self-assessment test
Cool off/time-out tool
Time/session limit tool
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Expert rating
Welcome bonus
Available for new players
100€
Welcome bonus
20
Free spins
Get bonus

Overall rating

100%
/ 100%
Expert rating
Rated by: James M.

Safety

100%

Customer support

100%

Bonuses and offers

100%

Casino games

100%

Payments

100%

Learn more about our 100% rating system, and find out how we rate online casinos to provide unbiased rating in our online casino reviews. Read more

Frank Casino pros
CasinoIreland.com Bonus offers with low wagering requirements
CasinoIreland.com Convenient mobile version of the website
CasinoIreland.com Premium club bonuses
Frank Casino cons
CasinoIreland.com The customer support team is not available 24/7
CasinoIreland.com Withdrawal limits applied to progressive jackpot wins
James Murphy
⚽ Studied Sports Management and Coaching

Avento N.V.’s Frank Casino has a bulging game library of over 2,000 titles, ably supported by 82 software providers. Meanwhile, its day-to-day operations are overseen by the highly-respected MGA iGaming jurisdiction. Withdrawal limits on bonus winnings leave a slightly bad taste in the mouth, but it’s a fun place to play.

James Murphy
⚽ Studied Sports Management and Coaching

What do we think about Frank Casino?

Frank Casino's broad bonuses and loyalty perks, combined with its 2,000+ casino games, MGA license, trio of customer support avenues, and anti-fraud measures make this the ideal place to enjoy your favorite casino titles.

To take full advantage of all the perks within the Frank Casino loyalty scheme, this site is best suited to someone prepared to play for the long haul.

Is Frank Casino Safe?
Is Frank Casino Safe?
Frank Casino is a safe casino as it operates under a license issued by the Malta Gaming Authority (license number – MGA/B2C/450/2017).

Casino bonuses

You can quite easily access the bonuses on offer at Frank Casino by heading to the ‘Promotions’ tab in the top navigation bar.

On the left side of the menu, you’ll find everything from live casino and Drops & Wins slot promotions to slot races and cashback bonuses.

The latter is linked to your loyalty status at Frank Casino. Top-tier statuses can generate 13% cashback on losses.

The basic welcome bonus is run-of-the-mill, but the breadth of additional bonuses and perks is enough to gamify the Frank Casino experience.

Cashback for status
Station 0 — 40%
Station 5 — 72%
Station 8 — 103%
Station 11 — 134%
Station 14 — 165%
Station 17 — 186%

Welcome Bonus

Casino bonus for new players
Bonus 100% Up To €100 + 20 Free Spins
Claim bonus

The Frank Casino sign-up offer is a 100% matched deposit bonus of up to €100, plus 20 free spins.

Interestingly, the maximum real-money value a player can turn this into after all wagering requirements are cleared is €500, which kind of diminishes the value of the bonus.

How to claim and activate the welcome bonus

  1. Visit the Frank Casino homepage
  2. Register for an account as a first-time player
  3. Deposit between €10 and €100 to get a 100% matched deposit bonus, plus 20 free spins on the Frank City Robberies slot, worth €0.30 per spin
  4. Bonus funds and free spins carry 40x wagering requirements and must be cleared within seven days after activation.

Registration

Once you’ve landed on the Frank Casino homepage:

  • Hit the red ‘Register’ button
  • Enter your username, password, and country of residence
  • Complete the form with your personal details
  • Make a real money deposit.

You may be asked to upload further documents to validate your ID, age, or address.

Payment information

The Frank Casino homepage confirms that they endorse the following payment methods:

  • Visa
  • Mastercard
  • Bank wire transfer
  • Neteller
  • Skrill
  • EcoPayz
  • Trustly
  • PaySafeCard
  • iDeal

The minimum you can deposit into a Frank Casino account is €10.

When it comes to speed, the fastest payment methods are, unsurprisingly, the e-wallets which process and clear funds within 24 hours.

Unlike some European online casinos, Frank Casino doesn’t support any cryptocurrencies. However, it does boast strong security measures including an SSL certificate, and its own anti-fraud tool.

When you sign up to Frank Casino, you’ll only get the choice to bet in euros, unlike most other sites that allow you to play in USD, CAD, AUD, and many more.

Speed of deposits and withdrawals

All deposit methods at Frank Casino are instant, however, withdrawal speeds differ depending on which method you prefer. Bank wire transfers and debit card transactions take between one and five days to clear, but e-wallets process funds instantly. The latter may be the better option if time is of the essence.

Fees

Frank Casino players don’t pay a cent in deposit or withdrawal fees, but there are some limits on deposits and withdrawals. You must deposit at least €10 and withdraw a minimum of €20 at a time but there’s no maximum withdrawal – unless it’s progressive jackpot winnings.

Casino game offer

The Frank Casino game library contains over 2,000 casino games, which are split into clear and accessible categories. Some of the slots and table games listed can also be enjoyed in demo mode using play money balances.

You can navigate Frank Casino by using the drop-down menu at the top of the website or scrolling through the icons below, including:

  • Live dealer games
  • Table games
  • Jackpot slots
  • Video poker games

Any MGA-licensed online casino offering over 2,000 state-of-the-art casino games for Irish players gets our seal of approval.

🎰 The most popular slot machine Sweet Bonanza
🍒 The most popular fruit gameJuicy Fruits
💰 The most popular Jackpot gameDivine Fortune
🎲 The most popular new gameBig Bass Bonanza

Software providers

Frank Casino also stands out from the crowd with its breadth of casino games on offer. It’s partnered with no less than 82 of the leading iGaming software studios, ensuring a best-in-class iGaming environment. Its list of providers includes household names like Microgaming, NetEnt, Pragmatic Play, Evolution, and Play’n GO.

Adaptation for mobile devices

As there’s no Frank Casino app, you may be wondering if the user experience is acceptable on smartphones and tablets. You’ll be pleased to know it’s just fine. The platform is powered by HTML5 technology, which means every slot, table game, and live dealer game is fully responsive and optimized for a stellar experience on any device or screen size.

Customer service

Customer support is where Frank Casino excels when compared with its rivals. This operator has a telephone helpline as well as live chat and an email helpdesk. Its support team isn’t 24/7, though – you can only reach out between 10 am to 10 pm daily.

Responsible gambling

The ‘Play Safe’ link in Frank Casino’s homepage footer demonstrates this operator’s commitment to responsible gambling. The site offers deposit and loss limits, and it can even limit the length of your game sessions. Reality checks can be provided every 10- 60 minutes, while self-exclusion can be requested via customer support.

Security and fairness

As an operator that’s fully licensed and regulated by the MGA, it's a serious iGaming outfit. It also utilizes the Avento AntiFraud Tool, protecting its users’ privacy, offering industry-leading payment security, and shielding against credit card fraud.

All online casinos regulated by the MGA must abide by periodic tests of their casino games for fair and transparent outcomes.

Frank Casino celebrates a decade in the iGaming industry in 2024.

Usability

As with most dedicated online casinos, Irish players don’t need to worry about downloading and installing a Frank Casino app. The HTML5-powered platform means every single game you play is fully responsive and optimized for any device or screen size.

How Frank Casino has evolved in recent years

One of the biggest introductions in recent times at Frank Casino was its game-changing loyalty program. This 27-tiered loyalty program gives you perks as you rise through the levels, including cashback, free spins, and much more.

Frank Casino alternatives

If you’re looking for another online casino that’s been around longer than Frank Casino, be sure to give TonyBet a spin. Established in 2009, it offers over 1,200 casino games. Vulkan Vegas is another top recommendation, boasting an even bigger library of casino games, although it’s licensed in Curacao rather than Malta.

Frequently asked questions

What game providers does Frank Casino offer?

The Frank Casino game library is currently supplied by an impressive 119 iGaming software studios.

What bonuses does Frank Casino offer?

New customers can take advantage of the ‘Starter Pack’, while there are other slot bonuses and cashback schemes available.

Does Frank Casino offer a loyalty program?

Yes, there's a status system allowing you to work your way up the “stations” for bigger rewards.

Does Frank Casino offer free casino games?

A few slot titles in Frank Casino’s game library are available in demo mode.

How do you close your Frank Casino player account?

If you wish to close your account at Frank Casino, just email the helpdesk at support@frank.casino.

Casinoireland.com author James Murphy
Author
James Murphy
⚽ Studied Sports Management and Coaching 📈 Has critical thinking and analytical skills 🃏 Has been working in the iGaming industry for 5 years
46 articles

James is the newest content editor at Casinoireland.com. He studied at the Technological University Dublin, majoring in Sports Management and Coaching. James got to know the iGaming industry in parallel with his studies, because friends often used to play free casino games or place bets on the most popular football matches. After graduating, working in the iGaming industry seemed a logical step.

About James Murphy
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