Casino Reviews
JackpotCity Casino

JackpotCity Casino

This operator has active gaming licence Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission and based on the research and reviews around the iGaming community, we have marked this operator in SafePlay category.


Ads disclosure

This review is part of our affiliate partnerships. If you click on links within this review and engage with the services of the reviewed entity, we may earn a commision. This does not affect the independence and objectivity of our review process.

Payment methods

Payout time

One to three days

Min deposit


Min payout


Available games

Cherry icon 500


Establishment icon 1998


Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission

Fact checked by

Noah O'Connor
Software providers




Jackpot games

Live casino

Mobile casino



Scratch Card games


TV Games

Show more
Welcome bonus
Available for new players
Welcome bonus
First Four Deposits
Get bonus

Overall rating

/ 100%
Expert rating
Rated by: James M.



Customer support


Bonuses and offers


Casino games




Learn more about our 100% rating system, and find out how we rate online casinos to provide unbiased rating in our online casino reviews. Read more

JackpotCity Casino pros
CasinoIreland.com Certified by eCOGRA
CasinoIreland.com The support team is multilingual and available 24/7
CasinoIreland.com Several decades of experience
CasinoIreland.com Attractive, easy, and well-structured interface
JackpotCity Casino cons
CasinoIreland.com Limited payment information
James Murphy
⚽ Studied Sports Management and Coaching

JackpotCity Casino is one of the original online casinos and has been successfully operating since 1998! They have 500+ games from Microgaming, Pragmatic Play, and Evolution. Even though they don’t offer instant withdrawals, they have a great selection of progressive slots like Wheel of Wishes with generous jackpots. Sign up to JackpotCity Casino and get a 100% welcome bonus of up to €1,600.

James Murphy
⚽ Studied Sports Management and Coaching
Is JackpotCity Safe?
Is JackpotCity Safe?
JackpotCity is a safe casino as it operates under a license issued by the Alderney gambling control commission (license number – 155 C1).

What do we think about JackpotCity Casino?

JackpotCity Casino is great for players who enjoy live dealer games and want progressive jackpots. It has live blackjack, roulette, as well as progressive slot, Mega Moolah.

JackpotCity casino bonuses

You will find the Promotions menu at the top of the home screen, where the current bonuses are listed. The bonuses are not grouped but you can still easily find the different offers.

JackpotCity Casino offers the following bonuses:

  • Welcome
  • Free Spins
  • Tournaments
  • Progressive Jackpots 

JackpotCity doesn't have a no deposit bonus. They clearly state the minimum deposit and wagering requirement but more extensive terms and conditions are harder to find.

JackpotCity Casino is lacking when it comes to bonuses, but we did like the easy-to-claim welcome bonus.

Welcome bonus

Casino bonus for new players
Bonus 100% Up To €1600 First Four Deposits
Claim bonus

JackpotCity Casino has a 100% welcome bonus of up to €1,600 + 10 chances to win €1,000,000 which is spread over your first four deposits.

The wagering requirement is 35x, and the minimum deposit is €10.

How to claim and activate the welcome bonus

  1. Go to jackpotcitycasino.com, click on the 'Sign up now' button under the welcome bonus and fill in your details.
  2. Deposit at least €10.
  3. Bonus cash and free spins are rewarded automatically.
  4. Minimum deposit: €10, wagering requirement: 35x and the offer expires after 7 days. 

We found claiming the JackpotCity Casino welcome bonus very straightforward, it only took two minutes to get the bonus cash. 


JackpotCity Casino has a one-step sign-up process.

  1. To sign up, enter your country, username, email, mobile number, full name, date of birth, address, gender, and language.
  2. Before you can withdraw, you must upload your ID and proof of address, then within 24 hours, your account will be verified. 

 Players praised the quick sign-up process however there are sometimes delays with verification.

Payment information

At JackpotCity Casino, you can deposit and withdraw via bank cards, e-wallets, and vouchers. Depositing and withdrawing is as simple as typing in your payment details. The site is encrypted so all payments are secure and you must verify your account before cashing out.

JackpotCity Casino accepts the following currencies: EUR, ARS, AUD, BRL, CAD, MXN, USD

Speed of deposits and withdrawals

Deposits at JackpotCity Casino are processed instantly, but withdrawals take between 1 and 3 days.


JackpotCity Casino doesn’t charge fees for deposits or withdrawals.

Casino game offer

JackpotCity Casino offers 500+ games, including slots, keno, table games, and live dealer games. Some of our favorite games include Pile Em Up, and Trojan Kingdom. You can play almost all casino games in demo mode.

There is a search function, all games are mobile compatible and they load as soon as you click them. The site is eCOGRA-certified and all games have been tested.

While the number of games offered by JackpotCity Casino is somewhat limited, they have world-class titles from top providers like Microgaming and Pragmatic Play.

🎲 Popular gamesπŸ’― RTP
Immortal Romance96.86%
Masters of Olympus96.01%
9 Masks of Fire96.24%
Wacky Panda95.94%

Software providers

JackpotCity Casino works with very few software providers: Microgaming, Pragmatic Play, and Evolution.

Adaptation for mobile devices

JackpotCity Casino has an official iOS and Android app that features 500+ games. It offers a flawless mobile casino gaming experience. Alternatively, you can play from your mobile’s browser.

Customer service

You can contact JackpotCity Casino at any time via live chat. Live chat is only available to real-money players, and you can instantly connect with a real support agent. They are also active on Twitter. Based on our experience, the agents are friendly and knowledgeable.

πŸ’¬ Live chatAvailable
πŸ“© Customer support e-mailinfo@jackpotcity.com
⏰ Customer support response timeInstant
❓ FAQAvailable

Responsible gambling

JackpotCity Casino has an in-depth self-assessment questionnaire that will help you determine if you have a gambling problem. They link to some free counseling organizations and offer tools like self-exclusion and deposit limits. 

Security and fairness

JackpotCity Casino is owned by Baytree (Alderney) Limited (No.2012) and is licensed under the Alderney Gaming Commission. The site is encrypted and has an SSL certificate.

Underage players are explicitly banned and customer support looks out for any players breaking the rules. The site has been audited and tested by eCORGA.

They’ve been successfully operating since 1998, and they’re licensed under one of the premier gaming authorities.


JackpotCity Casino has a well-designed mobile site that sends you on a bright neon journey through a megapolis. The site has intuitive menus and loads instantly. Bonuses, games, and the cashier are all just one click away.

How JackpotCity Casino has evolved in recent years

JackpotCity Casino previously only had games from Microgaming. Now, it partners with Evolution and Pragmatic to add new, exciting games.

JackpotCity Casino alternatives

If you want your bonus cash all at once, sign up to Dazard and get up to €5,000 when you make your first deposit! Dazard has a more modern mobile-optimized site and they both have similar payment methods. If you want to receive crypto payouts, then register at Stake. Stake has far more games but they share providers. JackpotCity has been around much longer than these alternatives and has a longer track record.

Dazard Casino
Bonus 100% Up To €5000 + 100 Free Spins
Multiple Bonuses Available Daily, Weekly and Monthly Bonuses

Frequently asked questions

Is JackpotCity Casino legit?

Yes, JackpotCity Casino is legit. They launched in 1998 and are licensed under the Alderney Gaming Commission. 

What payment methods does JackpotCity Casino accept?

JackpotCity Casino accepts bank cards, e-wallets, and vouchers.

Does JackpotCity Casino offer a sign-up bonus?

JackpotCity Casino has a 100% sign-up bonus of up to €1,600.

How can I contact the JackpotCity customer support team?

You can use the 24/7 live chat.

What games does JackpotCity Casino offer?

JackpotCity Casino has slots, table games, bingo, keno, and live dealer games.

Casinoireland.com author James Murphy
James Murphy
⚽ Studied Sports Management and Coaching πŸ“ˆ Has critical thinking and analytical skills πŸƒ Has been working in the iGaming industry for 5 years
47 articles

James is the newest content editor at Casinoireland.com. He studied at the Technological University Dublin, majoring in Sports Management and Coaching. James got to know the iGaming industry in parallel with his studies, because friends often used to play free casino games or place bets on the most popular football matches. After graduating, working in the iGaming industry seemed a logical step.

About James Murphy
1600 €
Money bonus
Free spins
Visit site

Spin the wheel!

Cashback Bonus
Try again
Free spins
Try again
Cash Bonus
Try again

Spin the wheel, to win prize!

Information about the bonus will be sent to your e-mail

Find in page