Payout time | One to three days |
Min deposit | €10.00 |
Min payout | €10.00 |
Licences | Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission |
Welcome bonus | 🎁 | 100% Bonus Up To €1600 |
Minimum deposit | 💸 | €10.00 |
Deposit methods | 💳 | Mastercard, Visa, Skrill, Neteller, ecoPayz, MuchBetter, PaySafeCard, Neosurf |
Withdrawal methods | 💵 | Mastercard, Visa, Skrill, Neteller, ecoPayz |
Licences | 📝 | Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission |
Holder | 📜 | Baytree Interactive Ltd |
Fact checked by | ☑️ | James Murphy |
What do we think about JackpotCity Casino?
JackpotCity Casino is great for players who enjoy live dealer games and want progressive jackpots. It has live blackjack, roulette, as well as progressive slot, Mega Moolah.
JackpotCity casino bonuses
You will find the Promotions menu at the top of the home screen, where the current bonuses are listed. The bonuses are not grouped but you can still easily find the different offers.
JackpotCity Casino offers the following bonuses:
- Welcome
- Free Spins
- Tournaments
- Progressive Jackpots
JackpotCity doesn't have a no deposit bonus. They clearly state the minimum deposit and wagering requirement but more extensive terms and conditions are harder to find.
JackpotCity Casino is lacking when it comes to bonuses, but we did like the easy-to-claim welcome bonus.
Welcome bonus
JackpotCity Casino has a 100% welcome bonus of up to €1,600 + 10 chances to win €1,000,000 which is spread over your first four deposits.
The wagering requirement is 35x, and the minimum deposit is €10.
How to claim and activate the welcome bonus
- Go to jackpotcitycasino.com, click on the 'Sign up now' button under the welcome bonus and fill in your details.
- Deposit at least €10.
- Bonus cash and free spins are rewarded automatically.
- Minimum deposit: €10, wagering requirement: 35x and the offer expires after 7 days.
We found claiming the JackpotCity Casino welcome bonus very straightforward, it only took two minutes to get the bonus cash.
Registration
JackpotCity Casino has a one-step sign-up process.
- To sign up, enter your country, username, email, mobile number, full name, date of birth, address, gender, and language.
- Before you can withdraw, you must upload your ID and proof of address, then within 24 hours, your account will be verified.
Players praised the quick sign-up process however there are sometimes delays with verification.
Payment information
At JackpotCity Casino, you can deposit and withdraw via bank cards, e-wallets, and vouchers. Depositing and withdrawing is as simple as typing in your payment details. The site is encrypted so all payments are secure and you must verify your account before cashing out.
JackpotCity Casino accepts the following currencies: EUR, ARS, AUD, BRL, CAD, MXN, USD
Speed of deposits and withdrawals
Deposits at JackpotCity Casino are processed instantly, but withdrawals take between 1 and 3 days.
Fees
JackpotCity Casino doesn’t charge fees for deposits or withdrawals.
Casino game offer
JackpotCity Casino offers 500+ games, including slots, keno, table games, and live dealer games. Some of our favorite games include Pile Em Up, and Trojan Kingdom. You can play almost all casino games in demo mode.
There is a search function, all games are mobile compatible and they load as soon as you click them. The site is eCOGRA-certified and all games have been tested.
While the number of games offered by JackpotCity Casino is somewhat limited, they have world-class titles from top providers like Microgaming and Pragmatic Play.
🎲 Popular games | 💯 RTP |
---|---|
Immortal Romance | 96.86% |
Masters of Olympus | 96.01% |
9 Masks of Fire | 96.24% |
Wacky Panda | 95.94% |
Software providers
JackpotCity Casino works with very few software providers: Microgaming, Pragmatic Play, and Evolution.
Adaptation for mobile devices
JackpotCity Casino has an official iOS and Android app that features 500+ games. It offers a flawless mobile casino gaming experience. Alternatively, you can play from your mobile’s browser.
Customer service
You can contact JackpotCity Casino at any time via live chat. Live chat is only available to real-money players, and you can instantly connect with a real support agent. They are also active on Twitter. Based on our experience, the agents are friendly and knowledgeable.
💬 Live chat | Available |
📩 Customer support e-mail | info@jackpotcity.com |
⏰ Customer support response time | Instant |
❓ FAQ | Available |
Responsible gambling
JackpotCity Casino has an in-depth self-assessment questionnaire that will help you determine if you have a gambling problem. They link to some free counseling organizations and offer tools like self-exclusion and deposit limits.
Security and fairness
JackpotCity Casino is owned by Baytree (Alderney) Limited (No.2012) and is licensed under the Alderney Gaming Commission. The site is encrypted and has an SSL certificate.
Underage players are explicitly banned and customer support looks out for any players breaking the rules. The site has been audited and tested by eCORGA.
They’ve been successfully operating since 1998, and they’re licensed under one of the premier gaming authorities.
Usability
JackpotCity Casino has a well-designed mobile site that sends you on a bright neon journey through a megapolis. The site has intuitive menus and loads instantly. Bonuses, games, and the cashier are all just one click away.
How JackpotCity Casino has evolved in recent years
JackpotCity Casino previously only had games from Microgaming. Now, it partners with Evolution and Pragmatic to add new, exciting games.
JackpotCity Casino alternatives
If you want your bonus cash all at once, sign up to Dazard and get up to €5,000 when you make your first deposit! Dazard has a more modern mobile-optimized site and they both have similar payment methods. If you want to receive crypto payouts, then register at Stake. Stake has far more games but they share providers. JackpotCity has been around much longer than these alternatives and has a longer track record.
Frequently asked questions
Is JackpotCity Casino legit?
Yes, JackpotCity Casino is legit. They launched in 1998 and are licensed under the Alderney Gaming Commission.
What payment methods does JackpotCity Casino accept?
JackpotCity Casino accepts bank cards, e-wallets, and vouchers.
Does JackpotCity Casino offer a sign-up bonus?
JackpotCity Casino has a 100% sign-up bonus of up to €1,600.
How can I contact the JackpotCity customer support team?
You can use the 24/7 live chat.
What games does JackpotCity Casino offer?
JackpotCity Casino has slots, table games, bingo, keno, and live dealer games.
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