Casino Reviews
JackpotCity Casino
Published by
Since 1998

JackpotCity Casino

Our rating

4.8 / 5

Payment methods icon Payment methods
Payout time One to three days
Min deposit €10.00
Min payout €10.00
Licences Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission
Dice icon Products Blackjack, Live casino, Poker, Roulette
Establishment icon Founded 1998
Cherry icon Available games


Casino bonus for new players
100% Bonus Up To €1600 First Four Deposits
Claim bonus
Overall rating
4.8 / 5

Our rating

Bonuses and offers

4 / 5


5 / 5


5 / 5

Customer service

5 / 5

Casino games

5 / 5

Learn more about our 5-star rating system, and find out how we rate online casinos to provide unbiased rating in our online casino reviews. Read more

Pros & Cons
Certified by eCOGRA
The support team is multilingual and available 24/7
Several decades of experience
Attractive, easy, and well-structured interface
Limited payment information
Welcome bonus 🎁 100% Bonus Up To €1600
Minimum deposit 💸 €10.00
Deposit methods 💳 Mastercard, Visa, Skrill, Neteller, ecoPayz, MuchBetter, PaySafeCard, Neosurf
Withdrawal methods 💵 Mastercard, Visa, Skrill, Neteller, ecoPayz
Licences 📝 Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission (AGCC), Kahnawake Gaming Commission
Holder 📜 Baytree Interactive Ltd
Fact checked by ☑️ James Murphy
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James Murphy
⚽ Studied Sports Management and Coaching
JackpotCity Casino is one of the original online casinos and has been successfully operating since 1998! They have 500+ games from Microgaming, Pragmatic Play, and Evolution. Even though they don’t offer instant withdrawals, they have a great selection of progressive slots like Wheel of Wishes with generous jackpots. Sign up to JackpotCity Casino and get a 100% welcome bonus of up to €1,600.
Is JackpotCity Safe?
Is JackpotCity Safe?
JackpotCity is a safe casino as it operates under a license issued by the Alderney gambling control commission (license number – 155 C1).

What do we think about JackpotCity Casino?

JackpotCity Casino is great for players who enjoy live dealer games and want progressive jackpots. It has live blackjack, roulette, as well as progressive slot, Mega Moolah.

JackpotCity casino bonuses

You will find the Promotions menu at the top of the home screen, where the current bonuses are listed. The bonuses are not grouped but you can still easily find the different offers.

JackpotCity Casino offers the following bonuses:

  • Welcome
  • Free Spins
  • Tournaments
  • Progressive Jackpots 

JackpotCity doesn't have a no deposit bonus. They clearly state the minimum deposit and wagering requirement but more extensive terms and conditions are harder to find.

JackpotCity Casino is lacking when it comes to bonuses, but we did like the easy-to-claim welcome bonus.

Welcome bonus

Casino bonus for new players
100% Bonus Up To €1600 First Four Deposits
Claim bonus

JackpotCity Casino has a 100% welcome bonus of up to €1,600 + 10 chances to win €1,000,000 which is spread over your first four deposits.

The wagering requirement is 35x, and the minimum deposit is €10.

How to claim and activate the welcome bonus

  1. Go to jackpotcitycasino.com, click on the 'Sign up now' button under the welcome bonus and fill in your details.
  2. Deposit at least €10.
  3. Bonus cash and free spins are rewarded automatically.
  4. Minimum deposit: €10, wagering requirement: 35x and the offer expires after 7 days. 

We found claiming the JackpotCity Casino welcome bonus very straightforward, it only took two minutes to get the bonus cash. 


JackpotCity Casino has a one-step sign-up process.

  1. To sign up, enter your country, username, email, mobile number, full name, date of birth, address, gender, and language.
  2. Before you can withdraw, you must upload your ID and proof of address, then within 24 hours, your account will be verified. 

 Players praised the quick sign-up process however there are sometimes delays with verification.

Payment information

At JackpotCity Casino, you can deposit and withdraw via bank cards, e-wallets, and vouchers. Depositing and withdrawing is as simple as typing in your payment details. The site is encrypted so all payments are secure and you must verify your account before cashing out.

JackpotCity Casino accepts the following currencies: EUR, ARS, AUD, BRL, CAD, MXN, USD

Speed of deposits and withdrawals

Deposits at JackpotCity Casino are processed instantly, but withdrawals take between 1 and 3 days.


JackpotCity Casino doesn’t charge fees for deposits or withdrawals.

Casino game offer

JackpotCity Casino offers 500+ games, including slots, keno, table games, and live dealer games. Some of our favorite games include Pile Em Up, and Trojan Kingdom. You can play almost all casino games in demo mode.

There is a search function, all games are mobile compatible and they load as soon as you click them. The site is eCOGRA-certified and all games have been tested.

While the number of games offered by JackpotCity Casino is somewhat limited, they have world-class titles from top providers like Microgaming and Pragmatic Play.

Software providers

JackpotCity Casino works with very few software providers: Microgaming, Pragmatic Play, and Evolution.

Evolution Gaming
Evolution Gaming
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Pragmatic Play
Pragmatic Play
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Adaptation for mobile devices

JackpotCity Casino has an official iOS and Android app that features 500+ games. It offers a flawless mobile casino gaming experience. Alternatively, you can play from your mobile’s browser.

Customer service

You can contact JackpotCity Casino at any time via live chat. Live chat is only available to real-money players, and you can instantly connect with a real support agent. They are also active on Twitter. Based on our experience, the agents are friendly and knowledgeable.

Responsible gambling

JackpotCity Casino has an in-depth self-assessment questionnaire that will help you determine if you have a gambling problem. They link to some free counseling organizations and offer tools like self-exclusion and deposit limits. 

Security and fairness

JackpotCity Casino is owned by Baytree (Alderney) Limited (No.2012) and is licensed under the Alderney Gaming Commission. The site is encrypted and has an SSL certificate.

Underage players are explicitly banned and customer support looks out for any players breaking the rules. The site has been audited and tested by eCORGA.

They’ve been successfully operating since 1998, and they’re licensed under one of the premier gaming authorities.


JackpotCity Casino has a well-designed mobile site that sends you on a bright neon journey through a megapolis. The site has intuitive menus and loads instantly. Bonuses, games, and the cashier are all just one click away.

How JackpotCity Casino has evolved in recent years

JackpotCity Casino previously only had games from Microgaming. Now, it partners with Evolution and Pragmatic to add new, exciting games.

JackpotCity Casino alternatives

If you want your bonus cash all at once, sign up to Dazard and get up to €5,000 when you make your first deposit! Dazard has a more modern mobile-optimized site and they both have similar payment methods. If you want to receive crypto payouts, then register at Stake. Stake has far more games but they share providers. JackpotCity has been around much longer than these alternatives and has a longer track record.

Dazard Casino
100% Up To €5000 + 100 Free Spins
Multiple Bonuses Available Daily, Weekly and Monthly Bonuses

Frequently asked questions

Is JackpotCity Casino legit?

Yes, JackpotCity Casino is legit. They launched in 1998 and are licensed under the Alderney Gaming Commission. 

What payment methods does JackpotCity Casino accept?

JackpotCity Casino accepts bank cards, e-wallets, and vouchers.

Does JackpotCity Casino offer a sign-up bonus?

JackpotCity Casino has a 100% sign-up bonus of up to €1,600.

How can I contact the JackpotCity customer support team?

You can use the 24/7 live chat.

What games does JackpotCity Casino offer?

JackpotCity Casino has slots, table games, bingo, keno, and live dealer games.

Casinoireland.com author James Murphy

James Murphy

⚽ Studied Sports Management and Coaching 📈 Has critical thinking and analytical skills 🃏 Has been working in the iGaming industry for 5 years

James is the newest content editor at Casinoireland.com. He studied at the Technological University Dublin, majoring in Sports Management and Coaching. James got to know the iGaming industry in parallel with his studies, because friends often used to play free casino games or place bets on the most popular football matches. After graduating, working in the iGaming industry seemed a logical step.

About James Murphy
52 articles
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